Lock View, North West

Notice

Dear Customers, We are aware of an issue affecting your service. Engineers are scheduled for AM on 26th. We will update our status page once further information is available. We apologise for the inconvenience caused.

Updates

2026-10-27 11:54:42

1 day ago

Dear Customers, We are pleased to confirm that this incident is now resolved, the root cause was due to ongoing power issues. Since restoration of the power that feeds our equipment, services have returned. We sincerely apologize for any disruption this may have caused. Kind Regards The NOC Team.
2026-10-26 22:41:19

2 days ago

Engineers have attended the site and confirmed that our cabin is currently without power. Our engineers are actively working to restore service. However, we are awaiting confirmation on whether any additional work or specialist equipment is required. We will provide a further update tomorrow morning, once our on-site engineers have supplied further information. Thank you for your patience whilst we work to restore service.
2026-10-26 16:59:34

2 days ago

Dear Customers, Our engineer attended the site today and confirmed that the communications cabinet currently has no power. The issue has been reported to the energy provider, and we are awaiting confirmation of an estimated time for power to be restored to our equipment. We apologise for any inconvenience this may cause and appreciate your patience while this issue is being resolved.

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