Incident

Completed

Start

Oct 2, 2026 9:35 am
3 weeks ago

End

October 2, 2026 14:15
3 weeks ago

Duration

4 hours, 40 minutes and 55 seconds

3 Updates

Area Affected

Beresford Gardens, Cobham Close, 22 Genotin Road

Notice

Dear Customers, We are aware of an issue affecting your service. We will update our status page once further information is available. We apologise for any inconvenience caused.

Updates

  • 2026-10-02 14:15:55

    3 weeks ago

    Fibre damage - Incident Resolved

  • 2026-10-02 12:51:24

    3 weeks ago

    Dear Customers, Engineers are due on site at 13:22pm We will provide a further update on our status page as soon as additional information becomes available. We apologise for any inconvenience caused and thank you for your patience and understanding.

  • 2026-10-02 11:25:49

    3 weeks ago

    Dear Customers, Third-party engineers are currently en route to the site to investigate a fault affecting the circuit. We will provide a further update on our status page as soon as additional information becomes available. We apologise for any inconvenience caused and thank you for your patience and understanding.

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